Layaway

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Thank you for choosing us to help you uncover your lost treasure! We understand that purchasing these timeless pieces can sometimes require flexibility in payment options and we are happy to offer to help with this. 

Please review the following terms and conditions of our layaway policy:

1. Eligibility:

• Our layaway program is available for purchases exceeding £100.
• Customers must be at least 18 years of age to participate in the layaway programme.
• International customers are welcome to participate in the layaway programme, but additional terms may apply.

2. Payment Plan:

• A minimum deposit of 25% of the total purchase price is required to initiate the layaway plan.
• The remaining balance will be divided into equal monthly instalments.
• The maximum duration of the layaway plan is 3 months.
• A maximum of three items may be ongoing per customer on layaway at any time, with a total combined value not exceeding £3,000.00 unless a single item exceeds this amount. 

3. Payment Schedule:

• Payments must be made monthly on or before the same date the layaway plan was initiated.
• Layaway payments must be made via BACS or payment links. Details can be found when you proceed to payment at checkout.
• Customers will receive a reminder email one week prior to the due date of each instalment.

4. Cancellation and Refunds:

• Entering into a layaway agreement is a commitment that you intend to complete the purchase. Layaway plans can be cancelled within reason but the initial deposit is non-refundable.
• If a layaway plan is cancelled, any payments made beyond the initial deposit will be refunded to the customer.
• Failure to make a payment within 30 days of the due date will result in automatic cancellation of the layaway plan, and the item will be returned to inventory.

5. Item Reservation:

• The selected item(s) will be reserved for the customer for the duration of the layaway plan.
• The item(s) will be marked as sold on receipt of the deposit and will not be available for purchase by other customers during this period.

6. Shipping:

• The item(s) will be shipped upon completion of the layaway plan and when full payment has been received.
• Shipping charges may apply for international customers and will be included when the layaway plan is initiated.

7. Exchange and Returns:

• Our standard return policy applies to items purchased through our layaway programme.
• Customers have 14 days from the date of delivery to request a return, subject to the terms outlined in our return policy.

8. Modifications:

• We reserve the right to modify or terminate the layaway program at any time without prior notice.
• Any changes to the layaway policy will be effective immediately for new layaway plans initiated after the modification.

By participating in our layaway programme, you agree to abide by the terms and conditions outlined above. If you have any questions or require further assistance, please don't hesitate to contact us.